Haute Route Services

The unparalleled level of support and service – both on and off the bike – makes the Haute Route unlike any other multi-day cycling events and keeps riders coming back year after year.

Discover our services in this video

We're here to help you reach new heights all year round

Year-Round Services

Customer Support

Customer Support

Wherever you are, and all year long, our customer relations team is always here for you.
Contact the team
Training and Rides

Training and Rides

We've teamed up with experts to bring you the best cycling tips, while our ambassadors organise free-access rides all around the world
Training
Grimpeur

Grimpeur

Take a deep dive into what makes the Haute Route tick with Grimpeur magazine.
Discover Grimpeur

You focus on riding, and we'll take care of everything else

Event Services

Your entry fee is not just a ticket for the starting line. The Haute Route offers an unrivalled level of service, all included in your registration. Here is what makes the Haute Route so unique:

Riders pack icon

Rider's Pack

Event Jersey

Unique Haute Route jersey for each event

Backpack

Kitbrix backpack included in your entry

Logistic Support

Backpack transportation to finish lines and personal luggage transportation from hotel to hotel (5-day events & Haute Route Alps only)

Village Services

With our specially selected partners, tour operators and official boutique on show, the Haute Route Village is buzzing through the entire event

Media Support

Our media crew is on the ground to broadcast and create highlights footage of each stage. The video is released each evening during the rider briefing. Our photo partner, Photorunning, is also there to capture the best moments and make the Haute Route experience truly unforgettable

Safety on the road icon

Safety & Road Services

Mechanical Assistance

In the village, as well as during the race, a team of bike mechanics are on site to take care of your pride and joy and make sure your it's running at its best

Race Briefings

A specific race briefing is held the day before every stage

Race Cars & Escort

From the head of race to the broom wagon, your safety is insured by 8 race cars and 30 motorbikes

Safety & Medical Assistance

A professional team of medics is available before, during and after the race

Feedstations

Local nutritious food and supplements are waiting for you at multiple feedstations on every stage

Post stage icon

Post Stage

Massage

30 masseurs are waiting for you at the end of every stage, ready to help you recover with a 20-minute massage

Meals

Once you cross the finish line, join the riders' lunch to recover some energy

Event Classification

Global and group classification is announced every day at the race briefing

Medals & Finisher Apparel

Once the finish line is crossed on the last day, you'll receive your finisher medal and apparel

Closing Ceremony & Awards

Before heading home, enjoy your last moments with the other riders, staff and volunteers at the closing ceremony

Additional Services

You can always customise your Haute Route experience with additional services. These options are available when you register to the event.

Accommodation

Accommodation

Depending on the experience you choose, different accommodation packages are available - all of which include early breakfast and late checkout.

Transport

Transport

We can organise a shuttle or private car to bring you to the event. For more information, please refer to the extra services section on the registration page, or in the practical infos of your selected event.

Bike Rental

Bike Rental

Skip the hassle and expense of traveling with your bike. Instead, rent one of our high-end road bikes and just bring your pedals and shoes. At select events, you can also book a special concierge bike service to wash and maintain your bike from start to finish.

Racebag

Racebag

Available on the Haute Route Alps and on 5-day events, your custom Haute Route Racebag will be transported to a pre-determined feed station during each stage in a dedicated van. Pick up extra kit, your own food, or any other spares you might like. This is particularly helpful on bad weather days.

Choose your experience, we take care of services

Alps 5 day 3 day Compact
Rider pack
Event jersey
Backpack
Medals
Finisher's apparel
On the road assistance & safety
Daily briefing
Massages
After ride lunch
Bag transportation to finish line
Travel bag + transport from A to B - -
Laundry service - -