FAQs

Here you will find the answers to most of your questions regarding your registration, accommodation, equipment, race information, logistics, timings, the race village etc. Please check this section before contacting us - thank you!

Logistics

Airport shuttle are organised on several events. Please refer to the extra services section on the event that you want to participate in to get more information.

If you don’t book one of our accommodation packages with us, we can still transfer your travel bag to the next stage if you bring it to the start line each morning. You can then pick it up from the Info Point at the finish of each stage. No bags will be picked up or dropped off at hotels, unless accommodation has been booked through us.

3 day events: Event hotels are selected for their close location form the race village - less than 10 minutes by bike.

7 day events: If you book accommodation with us, for most stages you will cycle back to your accommodation - the furthest you will need to ride is approximately 12 min by bike. If your accommodation is too far away to ride we will organise shuttles (it will be mention on the accommodation list that you will receive prior to the event).

7day events: We have not yet confirmed the time you will finish Stage 7 but last year the peloton arrived at around 4pm.

There will be a final prize giving and closing ceremony starting during the evening, and whilst attendance is not compulsory we would love to see you there and celebrate your achievement with you!

3 day events: On third day, you will ride an individual time trial, usually finishing around 11:30. The closing ceremony will start around 12pm and will finish around 2pm.

Haute Route Europe & Haute Route Rockies: We will collect your bike box from you on Registration day (the day before stage 1). It will be loaded on to a truck and we will give it back to you after the finish of stage 7.

Haute Route 3 Days: You can leave your bike box at your hotel.

There will be no shuttles from the finish city back to the start city, so we suggest you fly to the start city and book a return flight home directly from the finish city.

We have not yet confirmed the time you will finish the last stage. For 7 days events, the peloton normally arrive at 4pm. For the 3 day events, it will be the time trial and it should be over at 12pm.

There will be a final prize giving and closing ceremony starting at 7:30pm (7days events) and 1pm (3 days events) and whilst attendance is not compulsory we would love to see you there and celebrate your achievement with you!

7 day events only: Travel Bag - If you book an accommodation package with us, we will pick your travel bag up each morning from your hotel and deliver it to the hotel where you will stay after the finish of each stage. If you don’t book accommodation with us you will need to drop your Travel bag at the start line and pick it up at the Info Point near the finish line each day.

All events: Backpack - you will be able to leave your backpack to the start line each morning and pick it up at the finish line of each stage, so be sure to pack a towel, clean clothes, toiletries, trainers and anything else you might want at the finish before you go back to your hotel. Please note that only official Haute Route backpacks will be accepted. Any other bags (personal backpack, plastic bag, etc) will not be accepted.

We can only transport the official bags we give you, so if you bring other bags with you, you will need to fit them in to your Travel bag or we would suggest you put any bags you bring with you that you don’t need during the week in your bike bag/box, which you will give to us on Registration Day and collect at the finish of stage 7.

The start times can be between 7.00-8.00am, they are different for each stage. The exception is on Time Trial day when start times can be later e.g. starting from 9am, the slowest riders in the overall results go first, and fastest go last so your start time depends on your ranking the day before the Time Trial.

We will have a secure bike park at the finish of each stage so you can leave your bike there while you shower, have lunch and a massage and hang out at the Race Village. Then you will cycle back to your hotel. If your hotel is far away, we will organise shuttles for you and your bike.